Terms & Conditions

By using this website, you agree to be bound by our below terms and conditions. From time to time we may change the terms and conditions that govern your use of our site. Your use of the site following any change will constitute your acceptance of the new terms and conditions.
 

Orders
There is no minimum order level and we will only charge you the actual cost of sending your order and you can choose optional insurance.

We will endeavour to despatch all orders within 5 working days subject to stock (excluding weekends & public holidays). Orders are usually in the post much quicker and please allow 14 to 21 days for overseas receipt.

Please ensure that your e-mail address is correct when placing an order as we may wish to contact you.

Returns/exchange                                                                                                                                                                                          If you are not completely satisfied with your goods a full refund or exchange policy is in place. For UK customers within 14 days from date of sending is allowed for return. For overseas customers an email intention to return within 14 days is sufficient. Please return goods in the original packaging and in the original condition.


Payments methods
Most of our customers use our secure online payment system, but you may wish to use one of our flexible Offline payment options instead. To pay simply add your products to your shopping cart click the "view basket" button. Then choose your favoured online payment method via the SSL secure checkout facility.

Data protection and payment security
Online shopping is safe with Albany Stamps as all payment details are sent using encrypted software and SSL transmission.

We are committed to protecting your privacy. Your data (including name, address, telephone number, email address) may be held by us so that your details and/or order can be processed. We DO NOT sell or pass details of orders or personal details to any other company.

Products:
All items are guaranteed genuine originals. We make every effort to have stock available for all products illustrated on this web site but products may be withdrawn at any time. We make every effort to ensure that we have sufficient stocks; we cannot guarantee that every item will be in stock on any one day and available for immediate despatch. If for any reason we are unable to deliver the products you require, we will automatically refund you the full value of any such product, and delivery charge if appropriate. 
 

Gift tokens cannot be part used and can only be used once to the full value of the individual token value. Gift tokens cannot be redeemed or part redeemed for cash. 


The colours of images illustrated are subject to the normal limitations of electronic presentation and are not the actual items you will receive unless otherwise stated.  No order will be contractually binding until you have been notified of its acceptance.

Condition of Stamps:
U/M = Unmounted mint (no hinge mark)
VFU = Very fine used is usually cancelled with a circular date stamp in part of a corner or in the centre of the stamp
Unaddressed FD covers = First Day Cover that is unaddressed and post 1970 usually has a one of the variety of commemorative hand stamp postmarks.
Addressed FD covers = First Day Cover normally a Post Office First Day Cover with a typed address and a Bureau postmark or local first day of issue postmark.